|Posted by Tiff's Editing on March 14, 2014 at 10:35 PM|
Just as the hustle and bustle of business ownership can roar in and out like a lion protecting its cubs, so can our time. Time appears, decreases and in some cases forgotten how it was even used. We may ask ourselves; Did I send that package yesterday or Wednesday? Was that the client I expected to call back? Which job did I work last Monday? (Sure, technology helps but the mind has received such an overload that we no longer depend on it to remember even the smallest of details.) Oh, God forbid we lose our electronic devices. Back-up, smack-up.
Specifically, do you set business hours for your “work from home” business? There has to be a time when there are no inquiries, requests, complaints, collaborating, or even investing. Managing time is a proven way to answer all the above questions with ease. Consider these:
1). Identify times or parts of the day when you are at your best: free of fatigue, major interruption, etc.
2). Choose working hours that allow your clients and potential clients to speak to you directly.
3). Texting: I believe it acceptable to send texts giving information, answering questions or stating that a call will be returned. However, it is best practices that both parties agree.
4). Choose days within the week to return calls, voicemail messages and email messages.
It is vital to make sure that you have instituted protocol that informs clients and those inquiring how your company operates as it pertains to contact. Once you set those boundaries you will feel more in control of your business connections which is in place to create a more stress-less work relationship.